We could not be happier about our experience with Smith Spencer Real Estate and the absolute star they have in Giovanna Richard. Giovanna went above and beyond and there was never anything that came our way that she couldn’t hit out of the park. Her expertise, knowledge, professionalism, and personability are absolutely unmatched. There is not a better advisor or person that you could have in your corner!

-Shane Hursh

My husband and I worked with Giovanna and her team to buy our first home, and we honestly couldn’t have asked for a better experience! As first-time homebuyers, we had a lot of questions, but Giovanna made everything feel so much less overwhelming. She really went above and beyond to guide us through every step, always making sure we understood what was going on and felt comfortable with our decisions. Even beyond the purchase itself, she shared helpful resources and gave us advice that we know will be useful down the road. We learned so much throughout the process because of her and we will definitely be recommending Giovanna to anyone we know who’s looking to buy a home!

-Savanna Hursh

We recently closed on a property with Giovanna Richard, and she was a true partner throughout the entire process. Her deep knowledge of the Charleston market—from local regulations to the subtle nuances of historic homes—was invaluable. Giovanna is a master negotiator who went the extra mile by almost being able to read our minds in terms of what we needed or were asking for. She also spoke with multiple contractors on our behalf. She connected us with her extensive network of good people to work with post-close so we can make the most out of our new home. We would work with her again in a heartbeat!

-Tony & Evelyn Lai

Giovanna Richard is hands down the best real estate broker I've ever worked with! (If i could give her a million star review, i would!) When I began my hunt for a unicorn property in Charleston, I wondered if it was impossible, however, Giovanna proved me wrong by locating what I can only describe as a true "unicorn property." But her exceptional service went far beyond just finding the right place. What sets Giovanna apart is her comprehensive, full-service approach. She connected me with her trusted local network, including an outstanding mortgage broker and general contractor, making the entire process seamless. Her negotiation skills are top-notch, and she even offered her content marketing team to create custom content that beautifully showcased the property post the sale. (The property is a Short Term Rental.) Throughout the entire experience, Giovanna was incredibly empathetic and her attention to detail was bar none. We managed to close on this amazing property in just 60 days, which speaks to her efficiency and expertise in managing complex transactions. But here's what really impressed me most: Giovanna has stayed active and engaged with us for 4 months after the sale completed. This level of ongoing support and genuine care for her clients is truly exceptional in the real estate industry. (She truthfully became a friend!) If you're looking for a broker who combines professional excellence with personal dedication, look no further than Giovanna Richard. She doesn't just help you buy or sell property - she becomes your trusted partner throughout the entire journey and beyond. I also love the fact that she's willing to walk from a deal, if it is not in your best interests. Work with her and don't look back - highly recommended without reservation!

-Dana Penza

Giovanna was amazing to work with! My wife and I were looking to move this past spring, and she guided us through the entire process—from marketing our current home, to exploring neighborhoods for our next move. She always seemed to know someone reliable whenever we needed support, whether it was for house repairs or other services. Since we needed to sell our current home before purchasing a new one, timing was critical. Once we accepted an offer, we had to move quickly to find our forever home. Even though Giovanna was out of town that following weekend, she set us up with her incredible team to narrow down our options, and at no point did we ever feel out of the loop. Her professionalism and level of expertise are truly unmatched. We highly recommend Giovanna and her team for all your real estate needs!

-Shane Barton

I had the pleasure to have Giovanna (Gina) as my agent for selling purposes. As an agent, she provides you the confidence that you would like to hear as a client. Before your property is even listed, Gina has a full plan on things that need to be done before the listing goes live. She’s prepared and knows what is needed to get your listing sold. Additionally, she is easy to talk to and is always in support of what is best for you. With her great personality and her driven mindset, you would be lucky to have Gina as your agent.

-Vinny Travelyn

5 stars all around! <3 We had the pleasure of working with Giovanna as our realtor, and we cannot recommend her enough! Giovanna was warm, professional, and completely in tune with what we were looking for. She was always punctual and came prepared, always making us feel like a priority. She was wonderful in understanding exactly what we wanted, even as our preferences evolved. Her responsiveness and adaptability made the entire experience feel smooth and stress-free. Along the way, we met a few of other women in the office, both of which were just as wonderful - Haley & Kaylynn. We are thrilled Giovanna was able to find us our dream cottage in Wagener Terrace and couldn't be happier with her & this group.

-Claire Sekus

Giovanna helped us find a house when we were relocating earlier this year, and I can’t say enough good things about the experience of working with her and the agency. Giovanna did so much more than just answer questions and set up visits for us - she educated us on Charleston and owning a home in the coastal area, introduced us to people and suggested local events to get to know the community, and was personally available and engaged with us at such a high level. She encouraged us to take our time and was totally patient with our timeline, but then acted so swiftly and professionally when we were ready to take action. We have loved spending time with Giovanna during the buying process and are so thankful to have had her on our team throughout the process. She’s a true professional, partner, and ally. This sounds kind of over-the-top, but working with Giovanna was really that good for my wife and I. We can’t recommend her enough!

-Spencer Imel

Giovanna is THE BEST realtor in the business! My husband and I are so glad we found Giovanna when starting to explore a move this past Spring - she helped us find the perfect home in Mount Pleasant, from educating us on the area and neighborhoods to narrowing down preferences, getting mountains of information about listings we were interested in, and connecting us with service providers before, during, and after the buying process. We are moving from Colorado and had a short period of time to look at houses before making an offer. Giovanna was incredible at scheduling home visits around our busy schedules, she was totally available throughout the entire process from our first meeting through closing and even AFTER closing when she continued to go way out of her way to help us plan and have a successful move-in. She was patient through swings in our decisions and her easy-going presence made it so easy to focus on our goals while also hemming and hawing, as the home-buying process sometimes goes. She is extremely responsive and fast to act on getting information, scheduling showings, drafting documents, and engaging providers when opinions/assessments are needed. All in all, working with Giovanna gave us peace of mind and made the high-stakes decision of choosing a home for a cross-country move comfortable and pleasant. We’re so thankful that our move to Charleston started on that foot and are excited to connect her with my parents to start their own home buying journey in Charleston next year!

-Lauren Kordupleski

Our agent was Giovanna and she was amazing! From the very first phone call through the entire process of selling our home, Giovanna was incredibly communicative and detail oriented. Giovanna marketed our home so well that she was able to find the perfect buyer without us ever going to market! She wasn’t just an agent for us but a true thought-partner and we couldn’t be more grateful to her and the Smith Spencer team!

-Nick Alberino

Giovanna went above and beyond to ensure my family found the perfect home! She listened and was always available to answer any questions, she made us feel at ease with our decision and we cannot wait to officially move into our new home! Thank you so much!

-Jayden Ortiz

We had the pleasure of working with Giovanna for the purchase of our first home in James Island, SC. Giovanna has been a dear friend for many years and we knew she would take great care of us. Her professionalism and knowledge of the Charleston market and home buying process made us feel comfortable and confident every step of the way. From house searching, to negotiating, to closing, we could not have had a better experience. 10 stars for Gina!

-Julia Carriker

Giovanna was so great! She answered all my questions and got everything set up for me so that the process was easy. She’s very personable and easy to talk to too! It was like I had a friend out there on my side, and we had never met. I definitely recommend her for any homebuyers!

-Hunter Williams

Giovanna is THE best agent I've ever interacted with. After struggling to find the right place for well over a year I was put in touch with Giovanna and within a couple of weeks Giovanna was able to find me my dream home! She is as genuine and caring as it gets. One of the finest people I've met in Charleston. She works tirelessly to make sure you have all the information you need and that you are completely taken care of. She made the whole buying process seamless and stress free. I will be referring all of my friends and family to her moving forward.

-Erick Pringle

Giovanna is amazing!! We had some crazy circumstances and needed help relocating in Mt. Pleasant and Giovanna met with us immediately to get everything started. After she heard what we were looking for, she got us in to a few places and ended up finding us our new home!! She’s truly the best - so great at communicating throughout the entire process, available all the time for questions, and has a ton of recommendations for any services (inspections, handymen, etc) needed. I can’t recommend her enough!!!

-Marisa Cresham

Giovanna was the absolute best in facilitating my home sale! She consistently went above and beyond in every way and made the whole process extremely smooth. I always felt assured I was in very capable hands every step of the way. Highly recommend!!

-Tiffany Berry

First time home buyer here! Giovanna is THE BEST. She is quick, knowledgeable, kind and so great at educating us throughout the process. I trusted her entirely every step of the way. We highly recommend working with her!

-Kate Crawford

Giovanna and Marjorie, I have the utmost respect for you both after seeing an insider’s perspective of how hard you both work and your mastery of your craft. Your organization, discipline, and teamwork are inspiring. I have learned so much from this experience and I felt so comfortable and appreciated the entire time. I look forward to working with you both in the future! Y’all are some of the most hardworking realtors out there.

-Bella Pitt

Working with Giovanna was an absolute pleasure from start to finish! She was incredibly kind, knowledgeable, and supportive throughout the entire process, making what could have been overwhelming feel easy and enjoyable. As first time homebuyers, we were so fortunate to have her guidance and expertise. She went above and beyond to ensure we found our dream home and we couldn’t be happier with the outcome! Thank you for everything!

-Jessie Thayer

My wife and I reached out to Giovanna (Gio) and her team to upgrade our current home, while staying in Mt. Pleasant. We have a baby on the way and really wanted to get into a community with amenities and close proximity to daycares/schools. We have never worked with someone so professional, responsive, and caring. Our house was listed in just a few days with photos that made us want to buy the house again. For open house, she sets the stage with an inviting environment to showcase the home. As a result, it sold it two days for way over asking. While looking for a new home, we were losing out to cash buyers, but Gio never skipped a beat. She went above and beyond to tell our story to her local network and found us the PERFECT home in Park West off market. Every part of the process from inspection, to close was the easiest we could ever ask for. Gio always responds, is always on time, and her positivity makes the process fun and exciting. Without her, we wouldn’t have found this house and we are forever grateful. There’s a lot of realtors in Charleston, but I haven’t met one that gives an experience like Gio and Smith Spencer. You won’t regret working with them! I can’t recommend them enough.

-Brennan Brady